Customer Promise
Here at Compendium Living, we want to make the process of buying a home as easy as possible for you.
That’s why we’ve got a Customer Promise to you that we’ll make your life easier and free from jargon, and that we’ll help you whenever you need it.
Our Customer Promise vows to:
- Maintain regular contact with you throughout the home buying process
- Offer you choices where possible, so your home is really tailored to your needs and style
- Comply with the Consumer Code for Home Builders
- Provide you with all the information you need to complete your purchase, with the Compendium Living Homeowner Manual
- Offer you a home demonstration shortly before you move in to ensure you know how everything in your brand new home works
- Stay in touch after completion, with our team checking in to see that you’re happy with your new home
- Offer after-sales care, providing assistance with both day-to-day issues and emergencies
- Provide emergency cover in the event of water, gas or electricity failure
- Provide warranty covers for ten years, giving you peace of mind in your new home